Frequently Asked Questions
Everything you need to know about bringing art into your home.
What kind of paper and ink do you use for your prints?
We use gallery-grade, acid-free matte paper and archival pigment-based inks to ensure your artwork remains vibrant and resists fading for decades.
How are the prints packaged for shipping?
To ensure your art arrives in pristine condition, small prints are shipped in rigid flat mailers, while larger formats are carefully rolled in heavy-duty protective tubes.
Do you offer framing services?
Currently, we specialize in high-quality unframed prints. This allows us to keep shipping costs low and gives you the freedom to choose a frame that perfectly matches your home decor.
How long will it take to receive my order?
Orders are typically processed within 2-4 business days. Depending on your location, standard shipping usually takes an additional 3-7 business days.
What is your return policy if I am not satisfied?
We want you to love your new art. If your print arrives damaged or there is a quality issue, please contact us within 14 days of delivery for a full replacement or refund.
Can I request a custom size for a specific print?
We can often accommodate custom dimensions to fit your unique space. Please reach out to our support team with the name of the piece and your desired measurements for a quote.